Organization change
Three Critical Competencies for Healthcare Reform -
The fundamental Challenge of Healthcare Reform
Imagine that you, a non-physician, were given a white coat and told to diagnose and subsequently treat a patient who was close to death....
How personal stress deteriorates organization health: Part 1 -
Psychologists know what you know. A certain amount of stress is good to get you going and focused. Too much of it reduces performance—even leads to sickness and disease. Most people...
The CEO’s Greatest challenges: Managing Paradoxes for Sustained Competitive Advantage -
Our interviews with CEOs indicate they feel confident in their ability to deal with problems, while paradoxes perplex them. Yet, research demonstrates that the ability to handle paradoxes...
Increasing the Impact of Human Resources -
Yesterday I was having breakfast with someone who had been a C-level person at healthcare organizations for more than twenty years. I mentioned to him that I had been a Human Resource...
The secret to improving healthcare: It’s obvious -
Last week I was privileged to attend a special session of fifteen medical institutions that gathered for the purpose of formally understanding the nature of medical variability in healthcare...
What to do about those damn organization silos: Part 1 -
Are organization silos impacting your life? Are they limiting the ability of your organization to perform? Do frustrations with other departments keep you up at night? If so, then you...
Our Most Urgent Leadership Question -
Conservative, moderate, and aggressive estimates of the number of U.S. jobs that are potentially offshorable in the coming decades are roughly 22%, 26%, and 29%, respectively, according...
Sweat the small stuff: What really sank the Titanic? -
Last week I went to see the Titanic exhibit at the Science Museum of Minnesota. What a treat. To see the artifacts in such wonderful condition after so many years at the bottom of the...
What’s the role of healthcare leadership in uncertain times? -
Although by a tortuous route, Congress may pass new healthcare legislation. The leaders of many healthcare institutions will feel somewhat relieved believing the landscape before them...